Frequently Asked Questions

Getting Started

Can I use Torii without any prior knowledge of Japanese?

You will want to learn Hiragana & Katakana beforehand, as Torii refrains from using Romaji. I recommend Tofugu’s guide.

Do I have to install a Japanese keyboard (IME) to use Torii?

No, Torii has an inbuilt Romaji to Kana converter. No need to download anything but the application itself.

How do I create an account?

First, download Torii from the download page. Second, start the application and click on “Don’t have an account?“. Enter your email address and password and click “Create Account“. Done!

Why do you ask for my email address?

A valid email address is required in order to send you a link to reset your password in case you forgot it. We won’t sell your email address to third parties or spam you with feature updates or stuff like that, promised.

How can I reset my password?

You can change your password anytime in the ‘Settings‘ menu. If you forgot your password, click on “Forgot your password?” on the login window.

General

Why is there no iOS App? Is there one in the making?

Unfortunately, there are currently no plans for an iOS App. The annual fees of Apple’s Developer Program are just too high for a free App like Torii.

Will there be a Web version?

Maybe. At the moment there is no work in progress, though.

Technical

Desktop: Can I run Torii on my Chromebook?

Yes, but it can be a little bit complicated to set up Java on Chrome OS. A quick web search brings up multiple articles with instructions on how you can do it.

Desktop: I can't start Torii, it says "GdxRuntimeException: Couldn't create window"?

It means your graphics card might be outdated. Try updating it’s drivers. This usually happens when using virtualization software (VirtualBox, VMWare, …) or on company laptops with restricted control.

Android: Auto-complete isn't working?

Torii SRS for Android isn’t a native Android App. Because of that there are some limitations in terms of usability.

Android: My keyboard isn't typing any letters?

Torii SRS for Android isn’t a native Android App. Because of that there are some limitations in terms of usability. Your phone’s standard-keyboard should be compatible with Torii (Gboard, SwiftKey, etc).

Android: Will there be a native Android app?

There is currently no native Android app in the working.

Torii Prime

How long does it take for my account to be upgraded after I donated?

Your account will be upgraded immediately. If not, contact me.

Do subscriptions auto-renew?

No. When your subscription ends, you will have to donate again manually if you want to keep access to your Prime content.

What happens when my subscription ends?

Your Prime content (custom vocab, Practice lists, etc) will be preserved in the Cloud, however you won’t be able to access it unless manually renewing your subscription.

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